QuickBooks 2013 R6 Now Available

We have just learned that Intuit has released a new update for QuickBooks 2013 – R6.  We recommend all users install this update, especially if you are one of the users that suffered from the Unexpected QuickBooks crash issue that we mentioned a few days ago.

According to Intuit this updates makes that following changes -

• Resolved QBW32.EXE Fatal Application Exit error (Unrecoverable Error 02700 80318)


• Improved performance.


• Added the ability to change the Company File Color Scheme


• Added Windows 8 support for the QuickBooks Attach Documents scan manager.


• Added Monthly payroll item limits.

Your QuickBooks should alert you when this update is available  but if you want to check and install it manually you can follow the instructions below.

I just ran the update and it took a few minutes on my machine to finish and I had to restart my computer.   When I opened my company file the color scheme was changed and it updated my datafile.   If you share your datafile you will all need to update to use the company file.   So far so good.  No crashes.

Manual Update

To run a manual update, click on Help, then Update QuickBooks.  On the fist page of the Update QuickBooks window click on the big blue Update Now button.  That will bring up the Update Now tab and you can then click on the blue Get Updates button.

Click to Enlarge

Allow a few minutes for all of the updates to download, then when it is finished, close QuickBooks and re-open.  QuickBooks will install your new updates and you should be good to go.

 

 

 

QuickBooks 2013 R6 Now Available

QuickBooks 2013 Closing Unexpectedly

Over the last few days i have had a number for clients contact me because QuickBooks 2013 for windows had shut down right in the middle of doing something.  People seem to see different messages and errors, but they are all doing the same thing.  There seem to be a number of people that have experienced a similar problem – QuickBooks just shuts down unexpectedly.

I have done some digging and this is what I have found.  First it seems to be isolated to QuickBooks 2013 running on Windows 7 PC’s.  Not sure what the correlation is, but it looks like those users are the ones most effected.   There are a couple of Knowledge Base articles that Intuit has posted that can be related tot he issues -

• 
  SLN65647 - Unrecoverable error: 15346 90861 when clicking on Review 1099 vendors in 2013


• 
  SLN65483 - Error: QBW32.EXE – Aborting Application: QuickBooks is now terminating when working in 2013

I also read that Intuit was aware of an issue and that they had released an update to correct the issues – Release 5 (R5).

Service Releases & Updates

The first step I would recommend to help with this issue (or any issue) is to make sure that your QuickBooks is up to date with all the latest software updates.  If you have ever opened QuickBooks and were greeted with the message that there are “updates available, do you want to install them” I would advise that you install them.  It only takes a few minutes, but it is how Intuit keeps the program up to date and running smoothly.  As issue are found, they are addressed by Intuit and put together in a service release.

You can easily check to see what version you are using by opening QuickBooks the press CTRL + 1  (that is hold down the CTRL key then press the number 1).  This will bring up the product information window. Listed right at the very top is the version number.

 

If you are not on R5, then you will need to update your QuickBooks.  To do this, click on Help, then Update QuickBooks.  On the fist page of the Update QuickBooks window click on the big blue Update Now button.  That will bring up the Update Now tab and you can then click on the blue Get Updates button.

Click to Enlarge

Allow a few minutes for all of the updates to download, then when it is finished, close QuickBooks and re-open.  QuickBooks will install your new updates and you should be good to go.

Still Having Issues

We are seeing that those that are running R5 can still have issues even with the install, so be aware. If you are still having issues, continue to check for updates and you can contact Intuit directly.  We will continue to check on this issue and let you know if we hear anything, as well as when new updates are available.

QuickBooks 2013 Closing Unexpectedly

Memorizing Reports in QuickBooks

QuickBooks allows you to memorize reports that you have customized so you can quickly print them again.   However you want to organize your memorized reports to make it easier to find.   The first step is creating a Memorized Report Group.   To do this Click on Reports from the Main menu and choose Memorized Report List.  When the window comes up click the Memorized Report button at the bottom and choose New Group.

Figure 1.1 Click to Enlarge

We are going to create a group called *Time Reports.   Now the reason I put a * in front of Time is so it shows up at the top of the list.   Click OK when done giving your group a title.

Figure 1.2 Click to Enlarge

I have a report I customized to show unbilled time by client detail.   I want to save this report in my memorized report group.   Click the Memorize button at the top of the report and select Save in Memorized Report Group.

Figure 1.3 Click to Enlarge

When you save all the reports in the group it makes it easier when it is time to print these reports.   Simply click on the Memorized Report List and choose the group.  At the bottom of the Report List you will see a button to Display or Print.

Figure 1.4 Click to Enlarge

When we click Display it will bring the list up to select all or just some of them.

Figure 1.5 Click to Enlarge

TaDa!  Instant Reports.

Figure 1.6 Click to Enlarge

Memorizing Reports in QuickBooks